Brenda Grant serves as Performance Excellence Coach for UPMC Western Maryland in Cumberland, Maryland where she is responsible for strategic planning and leading the organization’s performance excellence efforts using the Baldrige framework. Prior to her current role, she served as the Chief Strategy Officer for Charleston Area Medical Center Health System in Charleston, West Virginia where she was responsible for development and deployment of strategic and business plans for the system and led the CAMC Health System’s Baldrige efforts culminating in being a recipient of the 2015 Malcolm Baldrige National Quality Award. Brenda has worked extensively with the development, implementation and creating long-term success of community health programs. She was responsible for the Kanawha Coalition for Community Health Improvement’s early involvement in Communities of Excellence 2026.
She has experience with collaborative networks, community health needs assessment, and development of prevention and wellness programs for businesses and managed care, workforce and medical staff development planning and outcome measurement. She has led CAMC Health System’s and UPMC Western Maryland’s efforts in addressing the criteria in the Baldrige Cybersecurity Excellence Builder. Brenda has served as a Senior Examiner for the Baldrige Performance Excellence Program and is the Chief Judge for The Partnership for Excellence. She was the 2019 recipient of the Frank J. Perez Leadership Award from TPE. Brenda has a Bachelor of Science in Nursing and a Master’s in Business Administration.