Year One introduces the principles of community performance excellence to your community excellence group. We begin with the development of your Baldrige-based Community Profile, which in addition to providing a holistic snapshot of your community environment and strategic situation, is a powerful tool to build community-wide engagement and establish a common language across the many sectors and voices in a community.  Through the first year we focus significantly on community leadership and an introduction to community strategic planning.

Year One Objectives

• Build and engage your community excellence group.
• Develop your first Baldrige-based Community Profile and understand its relationship to the questions in the seven framework categories.
• Use the information in your Community Profile to identify the next steps towards your community of excellence journey.