Richard A. Norling, MHA
Norling is a senior fellow of the Institute for Healthcare Improvement, which is based in Cambridge, Mass. He was president and chief executive officer of Fairview Health System and executive vice president and chief operating officer of Lutheran Hospital Society of Southern California. From 1997 to 2009, he served as chief executive officer of Premier, Inc. With his leadership, Premier became the country’s leading voluntary alliance of nonprofit healthcare systems (involving more than 2,000 hospitals and thousands of other care sites nationwide), a winner of the Malcolm Baldrige National Quality Award, and recognized as one of the 100 Most Ethical Companies in the world.
Norling has served on the boards of the Healthcare Leadership Council, Malcolm Baldrige Foundation, Institute for Healthcare Improvement, Hoag Memorial Hospital Presbyterian, Express Scripts, PacifiCare Health System, and Blue Cross of California. For many years he has been a leader in the Organizational Development Partnership Network, based in Great Britain, which collaboratively studies the health-care systems of developed countries around the globe.
Norling serves on the boards of directors of Covenant Health Network, Patent Safe Solutions, Father Joe’s Villages, and Absolute Graphics Technologies, as well as serving on numerous advisory boards. Norling is also an independent business consultant, and a guest lecturer and advisor for graduate-level academic programs.