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  • Community Performance Excellence Instructor, County of San Diego Health and Human Services Agency

  • Adjunct Professor, University of St Thomas

  • Program Analyst, Baldrige Performance Excellence Program

  • Performance Excellence Coach, UPMC Western Maryland

  • Principal, KH Consulting

  • Director Emeritus, Baldrige Performance Excellence Program

  • President, Performance Excellence Network

  • Executive Director, Communities of Excellence 2026

  • Professor and Department Head (Retired), Department of Health Policy and Management, University of South Florida College of Public Health; Emeritus Associate Professor, Division of Health Policy and Management, University of Minnesota

  • Director (Retired), Eaton Business Excellence Assessment program (EBEA), Eaton Corporation