Faculty

Business Specialist, Baldrige Performance Excellence Program

Community Performance Excellence Instructor, County of San Diego Health and Human Services Agency

Adjunct Professor, University of St Thomas

Founder and President, JUPER Communications, LLC

Principal, KH Consulting

Director Emeritus, Baldrige Performance Excellence Program

President, Performance Excellence Network

Executive Director, Communities of Excellence 2026

Executive Director, Performance Excellence Northwest (PENW)

Professor and Department Head (Retired), Department of Health Policy and Management, University of South Florida College of Public Health; Emeritus Associate Professor, Division of Health Policy and Management, University of Minnesota