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We are pleased to welcome 6 new communities to the 2019-2020 National Learning Collaborative

A Systematic Approach to Excellence in Communities: Using a Baldrige-based Framework to Lead Transformation

In October, 2019 these new communities began a twelve month learning opportunity to accelerate the results of their community’s efforts to improve the health, safety, educational attainment and economic vitality of residents.  They joined 12 other communities already on their community of excellence journeys.

Thinking about joining our 2020-2021 Cohort?  Watch last year's National Learning Collaborative Informational Webinar here 

The Learning Collaborative includes an initial 12-month online learning program that introduces the overall Framework to community participants. Communities are also assigned mentors and given access to coaches who are Baldrige experts to guide them through the development of their community profile and six accompanying categories. The Learning Collaborative is designed as a three year experience, enabling our communities to continue building towards goals developed in the first year and to establish a sustainable culture of excellence in their community. Our intention is that communities will continue using the COE Framework for years to come, sharing best practices within and across communities, and establishing a more deliberate way of thinking and leading community-wide.

To learn more please check out portions of last year's Information Booklet below.

What our Learning Collaborative participants are saying

“From my perspective, [COE] is the only way that a community can truly have the right dialogue to advance as a complete community. If you really want sustainability and change and something to be proud of…I personally think [COE] is the only structure that can really advance that conversation in a meaningful way.”

“[COE is] going to be a spark that lights a fire across the country… I see a long, bright future for [Baldrige and COE].” 

“[We are] excited about the process…and energy. Everyone is believing that change can happen…not only believing, but seeing it happen.”

“[COE] has given us hope. There are a lot of great things happening. People are willing to work together.”

“[COE provides the] ability to add structure to madness of trying to make an impact on big problems.”

“If we can do this, I’m telling you anyone can do this…seriously.”

For More Information

Please contact Communities of Excellence 2026 Director Stephanie Norling at for more information.