American College of Healthcare Executives 2025 Congress
Located at the George R. Brown Convention Center
Engaging and Sustaining Healthy Communities Using a Baldrige-Based Framework
Tuesday, March 25, 2025 9:00am – 10:30am CT
Despite individual efforts by healthcare organizations to address specific community health challenges, there is no single agency with the depth of resources to tackle the significant and complex challenges our communities face. When operating in silos and treating symptoms, as is often the case, organizations run the risk of limited impact, unnecessary duplication and conflicting efforts. To ensure better outcomes, all community sectors need to have a seat at the planning table, listen to each other and the many perspectives that exist within communities, understand their role in improvement efforts, and work together on shared priorities and strategic objectives to coordinate resources and activities that address root causes and achieve measurable results. Join us in this 90-minute panel to gain insights from top healthcare executives on how healthcare systems can lead us through these challenges toward thriving communities.
Participants will learn effective leadership strategies used by healthcare and public health organizations in Toledo, Ohio; San Diego County, California; and Southern Florida to engage with various community sectors, emphasizing how to maximize the effectiveness of Community Health Needs Assessments (CHNA), value-based care strategies and social determinants of health (SDOH) initiatives. By aligning efforts and leveraging partnerships across a community, healthcare leaders can significantly enhance community health outcomes and advance overarching healthcare goals. In addition to panel presentations, ample time will be allocated to audience questions and discussion. Attendees will discover an innovative approach using the Baldrige-based Community Framework designed to facilitate effective collaboration between healthcare systems, nonprofits and other service providers. This framework will highlight the essential elements for forming successful partnerships and demonstrate the value proposition for all stakeholders involved. Through this collaborative approach, participants will also learn how strategic investments in the community can drive economic benefits to healthcare systems, including improved workforce health, recruitment and retention.
Learning Objectives:
Describe effective leadership strategies for healthcare systems to engage other community sectors to advance Community Health Needs Assessment (CHNA) priorities, value-based care strategies and social determinants of health (SDOH) initiatives to enhance community health outcomes and support overall healthcare goals.
List essential steps to apply a Baldrige-based framework for collaboration between healthcare systems, nonprofits and service providers, focusing on key factors such as successful partnerships, stakeholder value propositions and the benefits of strategic community investments on workforce health, recruitment, retention and DEI initiatives.
Speakers:
Angela Brandt, FACHE
Chief Administrative Officer
ProMedica Health System
Nick Macchione, FACHE
Chief Health Officer
University of California San Diego Health
Javier Hernandez Lichtl, LFACHE
Retired CEO
Baptist Health - Doctors Hospital
Stephanie Norling
President/CEO
Communities of Excellence 2026
